Account Manager – Digital Marketing & Client Success

Hello, We are looking for an experienced Account Manager – Digital Marketing & Client Success to manage and grow client relationships across digital marketing, reputation management, and web services. The ideal candidate will be highly organized, client-focused, and comfortable managing multiple local and small business accounts while coordinating with internal teams across SEO, Paid Media, Reputation Management, Content, Design, and Development. 📍 Location: Onsite – New Jersey – Hybrid 🕒 Experience: 5+ Years 🏢 Company: WebiMax, a Vertoz Company About WebiMax WebiMax, a Vertoz company, is an AI-powered digital marketing agency helping businesses grow through SEO, Paid Media, Reputation Management, Lead Generation, Web Development, CTV/OTT, DOOH, and AI Search Optimization. Trusted by 8,000+ U.S. businesses, we focus on delivering measurable growth through strategy and performance. Key Responsibilities Client Relationship Management • Serve as the primary point of contact for assigned client accounts • Build strong relationships with clients and understand their business goals • Maintain regular communication and provide recommendations • Ensure client satisfaction, retention, and long-term account growth • Identify upsell and cross-sell opportunities across WebiMax services Account Coordination & Delivery • Manage multiple digital marketing and website service accounts simultaneously • Coordinate with internal teams across SEO, Paid Media / PPC, social media, Reputation Management, Content, Design, and Web Development • Ensure campaigns and deliverables are completed accurately and on time • Monitor progress and proactively resolve issues Client Growth & Engagement • Lead Monthly Business Reviews (MBRs) with clients to review performance, wins, priorities, and next steps • Conduct Quarterly Business Reviews (QBRs) and Annual Business Reviews (ABRs) focused on account performance, ROI, and growth opportunities • Support Account-Based Marketing (ABM) initiatives including personalized outreach and client engagement campaigns • Coordinate client gifting and appreciation initiatives such as milestone recognition, holiday gifting, and relationship touchpoints • Partner with internal teams to support client renewals and retention Requirements • Bachelor’s degree in business, Marketing, Communications, or related field • 5+ years of experience in Digital Marketing Account Management / Client Services • Strong understanding of: SEO, Paid Media / PPC, Social Media Marketing, Reputation Management / • Review Management, Website Development, and Digital campaign workflows • Experience managing multiple client accounts in an agency environment • Excellent written and verbal communication skills • Strong organization and relationship management skills • Experience with CRM / project tools such as HubSpot, ClickUp, Asana, or Monday.com preferred Preferred / Plus • Experience with Account-Based Marketing (ABM) • Experience conducting MBRs, QBRs, and ABRs • Experience with client gifting / appreciation initiatives • Experience working with local and small business clients Why Join WebiMax? • Join an established digital marketing agency with 17+ years of success • Work with 8,000+ businesses across the U.S. • Be part of a fast-growing global organization backed by Vertoz • Collaborative and growth-focused team culture Apply Now If you are passionate about digital marketing, client success, and driving business growth, we would love to hear from you. Interested candidates are invited to share their updated resumes at [email protected] or [email protected]. We look forward to connecting with you!