Database Marketing Account Manager

The ideal candidate will be able to manage marketing account operations for our clients, while ensuring partner and customer satisfaction. Responsibilities • Execute email marketing strategy on behalf of clients • Track analytics and campaign results, internally & externally • Communicate regularly with clients to discuss current marketing efforts and strategy • Build and maintain strong customer relationships through phone calls and email communication • Provide appropriate solutions and resolve any issues in an attempt to retain clients • Work within CRM to maintain accurate contact and account records Qualifications • Excellent verbal and written communication skills • Strong organizational skills and the ability to multi-task • Experience providing superior customer service • Ability to think and work independently and as part of a team • Analyze information skillfully and find effective solutions to problems • Experience working with Microsoft office suite including Excel • Experience working with database or CRM software • Ability to identify process inefficiencies and recommend improvements