Account Manager (Customer Relationship Management)

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Do you thrive in dynamic environments where each day presents new opportunities to connect with businesses and drive growth? As an Account Executive at Spectrum Business, you’ll leverage your expertise to deliver essential communication solutions to small business clients. Join Spectrum Business’ Sales Team and make a measurable impact by expanding our reach and fueling the success of local enterprises. How You’ll Make an Impact Prospect and generate new business sales by engaging small businesses within your assigned sales territory Conduct consultative needs analyses to identify and recommend Spectrum Business solutions that address each client’s communication requirements Achieve sales and product targets across data, phone, video and mobile services by guiding leads from first contact through final sale Maintain accurate records of sales activities, presentations and closed deals using required software and tools Collaborate with other business groups to ensure seamless order execution and exceptional customer service Attend sales meetings and training sessions to stay current with Spectrum’s products and strategies Consistently simplify and enhance the customer experience through proactive communication and support Working Conditions Daily field-based, outside selling with frequent driving and walking Occasional office-based work required when not in the field What You’ll Bring to Spectrum Required Qualifications Education ~ Bachelor’s degree in business, marketing or related field, or equivalent years of experience Experience ~2+ years of sales experience or 2+ years of telecom or technical industry experience Skills Ability to read, write, speak and understand English Effective management of sales and administrative tasks with multitasking ability Quick learner able to apply knowledge and operate in a team environment Demonstrated verbal, written and interpersonal communication skills Driven, professional and determined character Valid and active State driver’s license with safe driving record Reliable personal vehicle and car insurance Preferred Qualifications Skills Business to business outside sales experience, exceeding goals, in either telecommunications or technical industry preferred Experience utilizing CRM systems (SalesForce) Experience with Microsoft Office (Excel, Word, PowerPoint, Outlook) SAE270 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.