Chief of Staff

About Woodside On The Move At Woodside on the Move, our mission is to enhance the lives of residents in Woodside and across Queens. Since 1976, we’ve helped communities thrive through advocacy, housing services, youth development, education programming, and community development. We fight for stronger tenant protections, support low-income and immigrant families, and drive economic growth by uplifting small businesses and revitalizing commercial corridors. Position Summary The Chief of Staff serves as the Executive Director’s principal aide and strategic partner, overseeing the organization’s daily operations, internal coordination, and event execution. This role ensures that all internal teams, including; housing direct services, organizing, community affairs, operations, and outreach, are aligned, resourced, and operating at peak effectiveness. The Chief of Staff works closely with HR and IT to ensure smooth operational systems, effective staffing processes, and reliable technology infrastructure. Acting as a bridge between the Executive Director, senior leadership, and staff, the Chief of Staff ensures seamless communication, timely delivery of priorities, and organizational readiness for both internal and external engagements. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Organizational Leadership & Operations ● Oversee and manage the day-to-day operations of internal teams, ensuring alignment, accountability, and strong team dynamics. ● Partner with the Executive Director and Senior Leadership to set organizational priorities, align resources, and track progress toward strategic goals. ● Assess, implement, and refine operational policies, systems, and guidelines to improve efficiency and sustainability. ● Monitor and manage organizational workflows to ensure quality, timeliness, and cost-effectiveness. ● Collaborate closely with HR to support recruitment, onboarding, training, performance evaluation, and staff well-being.● Partner with IT to ensure effective technology systems, data security, and tech support for staff. Executive Partnership & Coordination ● Serve as the Executive Director’s primary operational partner, ensuring they are prepared for meetings, events, and strategic decisions. ● Represent the Executive Director in internal and external meetings when needed. ● Draft briefing materials, talking points, memos, and communications to ensure clarity and alignment across the organization. Event Planning & Execution ● Lead the planning, coordination, and execution of organizational events, ensuring alignment with mission, strategic goals, and community/ stakeholder expectations. ● Oversee event logistics, budgets, vendor relationships, and evaluation. Staff & Team Development ● Hire, train, and onboard staff; oversee professional development and performance appraisals in collaboration with HR. ● Manage and advise respective Supervisors on staff issues, policies, and compliance to maintain a fair, safe, and productive workplace. ● Foster cross-department collaboration and communication. Fiscal & Resource Management ● Develop and monitor operational budgets; identify cost efficiencies without compromising quality. ● Oversee inventory control, procurement, and vendor management. ● Alert leadership to budget risks and recommend solutions. Communications & Stakeholder Engagement ● Oversee organizational communications, including social media strategy and execution, ensuring consistent messaging. ● Coordinate with external partners, community stakeholders, and government officials for meetings, events, and collaborations. Other ● Stay informed on technology, policy, and industry trends to enhance innovation and compliance. ● Perform additional duties as assigned by the Executive Director.Minimum Qualifications (Knowledge, Skills, and Abilities) ● Bachelor’s degree in Business Administration, Public Administration, or related major, Equivalent combination of education and experience can be substituted for education. ● Seven or more years of industry experience ● Effective verbal and written communication skills ● Knowledge of Microsoft Office and/ or Google Suite Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable ind