Principal Product Manager (Devices & eCommerce Marketplace)

• This is a Staff or Principal level Product Manager role with end-to-end ownership of Devices & and our digital shopping Marketplace, including defining what best-in-class digital shopping looks like for the next generation of connected consumers • You’ll set the bar for how connectivity devices are discovered, evaluated, and purchased online, then back it with the operational infrastructure to deliver: inventory, fulfillment, reverse logistics, and everything in between • You’ll own adjacent programs too, protection, trade-ins, upgrades, and financing, and be responsible for the full arc from 0-to-1 design through scaled operations • This is a business-critical surface with direct impact on conversion, revenue, and retention and a true growth lever for the Company • You’ll work closely with the leadership team to set direction, and partner across Growth, Operations, and Engineering to bring it to life • Success in this role requires strong judgment, a bias for action, and the ability to drive clarity and outcomes in complex, cross-functional environments • We expect PMs to operate with a high degree of ownership. That means making principled decisions with imperfect information, aligning teams around clear direction, and holding a high bar for execution and results • Define and own the multi-year roadmap for Devices & eCommerce Marketplace, setting strategy, aligning stakeholders, and translating vision into shipped products • Lead device-adjacent programs including protection plans, trade-ins, financing, and upgrade cycles — from 0-to-1 design through scaled operations • Partner with Growth and Marketing to design device promotions, launch experiments, and drive conversion improvements across the acquisition funnel • Drive revenue, conversion, and margin through rigorous data analysis, A/B testing, and continuous iteration • Build logistics and fulfillment capabilities — working across engineering and operations to handle inventory, order management, and reverse logistics at scale • Define and evolve the supplier and partner ecosystem, including negotiating with OEMs, distributors, and third-party service providers • Collaborate deeply with Engineering, Design, Customer Support, and Operations to deliver cohesive, high-quality experiences • Operate as a force multiplier for your teams — removing blockers, making hard calls, and keeping execution on track • How we Work: • PMs at US Mobile are strategic builders, cross-functional leaders and hands-on owners • You’ll be expected to get deep and zoom out just as fast to communicate strategy to leadership • We move quickly, we hold high bars, and we care deeply about our Customers • We’re a fast-paced, highly collaborative, fun environment packed with highly motivated teammates Benefits • Gym reimbursement • Free cellular service on the best network in the US • Free lunch in NYC office & fully stocked kitchen • Metrocard reimbursement • Flexible working hours