Engineering Manager - Observability & Reliability Engineering Obsession (x/f/m)

<div class="s-whitespace-pre-wrap s-break-words s-font-normal first:s-pt-0 last:s-pb-0 s-py-1 @md:s-py-2 @md:s-leading-7 s-text-base s-leading-7 s-text-foreground dark:s-text-foreground-night">We are looking for an <strong class="s-font-semibold s-text-foreground dark:s-text-foreground-night">Engineering Manager</strong> to join the <strong class="s-font-semibold s-text-foreground dark:s-text-foreground-night">OREO (Observability Reliability Engineering Obsession)</strong> team in <strong class="s-font-semibold s-text-foreground dark:s-text-foreground-night">Platform Engineering</strong>.</div> <div class="s-whitespace-pre-wrap s-break-words s-font-normal first:s-pt-0 last:s-pb-0 s-py-1 @md:s-py-2 @md:s-leading-7 s-text-base s-leading-7 s-text-foreground dark:s-text-foreground-night">As an <strong class="s-font-semibold s-text-foreground dark:s-text-foreground-night">Engineering Manager</strong>, your mission will be to lead the Reliability &amp; Observability team and drive the evolution of Doctolib's observability platform, supporting the exponential growth of Doctolib services while building and empowering a world-class SRE team.</div> <div class="s-whitespace-pre-wrap s-break-words s-font-normal first:s-pt-0 last:s-pb-0 s-py-1 @md:s-py-2 @md:s-leading-7 s-text-base s-leading-7 s-text-foreground dark:s-text-foreground-night">Working in the tech team at Doctolib involves building innovative products and features to improve the daily lives of care teams and patients. We work in feature teams in an agile environment, while collaborating with product, design, and business teams.</div> <div class="s-whitespace-pre-wrap s-break-words s-font-normal first:s-pt-0 last:s-pb-0 s-py-1 @md:s-py-2 @md:s-leading-7 s-text-base s-leading-7 s-text-foreground dark:s-text-foreground-night">You will lead a team of Site Reliability Engineers who are responsible for shaping Doctolib's observability strategy and ensuring our platform remains reliable, debuggable, and scalable. This role sits at the intersection of people management, technical leadership, and strategic planning with a particular focus on building organizational capabilities around logging, metrics, tracing, and alerting.</div> <div class="s-whitespace-pre-wrap s-break-words s-font-normal first:s-pt-0 last:s-pb-0 s-py-1 @md:s-py-2 @md:s-leading-7 s-text-base s-leading-7 s-text-foreground dark:s-text-foreground-night">Your team also owns and operates critical transversal services that enable secure, scalable infrastructure management across the organization, including HashiCorp Vault for secrets management and Terraform Enterprise for infrastructure as code.</div> <div class="s-whitespace-pre-wrap s-break-words s-font-normal first:s-pt-0 last:s-pb-0 s-py-1 @md:s-py-2 @md:s-leading-7 s-text-base s-leading-7 s-text-foreground dark:s-text-foreground-night">Your responsibilities include but are not limited to:</div> <div class="s-whitespace-pre-wrap s-break-words s-font-normal first:s-pt-0 last:s-pb-0 s-py-1 @md:s-py-2 @md:s-leading-7 s-text-base s-leading-7 s-text-foreground dark:s-text-foreground-night">&nbsp;</div> <div class="s-whitespace-pre-wrap s-break-words s-font-normal first:s-pt-0 last:s-pb-0 s-py-1 @md:s-py-2 @md:s-leading-7 s-text-base s-leading-7 s-text-foreground dark:s-text-foreground-night"><strong class="s-font-semibold s-text-foreground dark:s-text-foreground-night">People Leadership:</strong></div> <ul class="s-list-disc s-pb-2 s-pl-6 s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7"> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Lead, coach, and grow a team of Site Reliability Engineers, supporting their technical development and career progression</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Create a culture of operational excellence, continuous improvement, and psychological safety within the team</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Conduct regular 1:1s, performance reviews, and career development conversations</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Recruit, onboard, and retain top SRE talent aligned with Doctolib's mission and values</li> </ul> <div class="s-whitespace-pre-wrap s-break-words s-font-normal first:s-pt-0 last:s-pb-0 s-py-1 @md:s-py-2 @md:s-leading-7 s-text-base s-leading-7 s-text-foreground dark:s-text-foreground-night"><strong class="s-font-semibold s-text-foreground dark:s-text-foreground-night">Technical Strategy:</strong></div> <ul class="s-list-disc s-pb-2 s-pl-6 s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7"> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Partner with SREs and senior engineers to define and evolve the observability strategy across the platform, focusing on logging, metrics, tracing, and alerting</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Own the strategy and evolution of critical transversal services including HashiCorp Vault and Terraform Enterprise</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Drive prioritization and roadmap planning for large-scale reliability and observability initiatives</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Ensure alignment between team objectives and broader engineering and business goals</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Advocate for and allocate resources toward reducing technical debt and improving developer experience</li> </ul> <div class="s-whitespace-pre-wrap s-break-words s-font-normal first:s-pt-0 last:s-pb-0 s-py-1 @md:s-py-2 @md:s-leading-7 s-text-base s-leading-7 s-text-foreground dark:s-text-foreground-night"><strong class="s-font-semibold s-text-foreground dark:s-text-foreground-night">Operational Excellence:</strong></div> <ul class="s-list-disc s-pb-2 s-pl-6 s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7"> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Own the team's on-call experience and contribute to the incident response processes, ensuring sustainable practices and continuous improvement</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Ensure high availability and reliability of transversal services that are critical to the entire engineering organization</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Lead postmortem reviews and drive systemic improvements to prevent recurring issues</li> </ul> <div class="s-whitespace-pre-wrap s-break-words s-font-normal first:s-pt-0 last:s-pb-0 s-py-1 @md:s-py-2 @md:s-leading-7 s-text-base s-leading-7 s-text-foreground dark:s-text-foreground-night"><strong class="s-font-semibold s-text-foreground dark:s-text-foreground-night">Cross-functional Collaboration:</strong><