Manager, Experience Design

Job Description The Manager, User Experience leads a team of designers responsible for creating intuitive, effective, and compliant user experiences for complex enterprise software solutions. This role balances people leadership, design operations, and cross‑functional partnership to ensure high‑quality design outcomes that align with business priorities, user needs, and regulatory requirements. The Manager, User Experience partners closely with Product, Engineering, and other stakeholders to shape roadmaps, drive experience strategy, and support the delivery of impactful solutions, including AI‑enabled product capabilities where appropriate. Responsibilities Lead, coach, and develop a team of user experience designers to support high performance, engagement, and career growth. Partner with Talent Acquisition and Human Resources to recruit, interview, hire, and onboard design talent. Establish and maintain high standards of design quality through team reviews, critique, and ongoing feedback. Partner with Product and Engineering leaders to prioritize work, allocate design resources, and manage scope across the team. Represent User Experience in strategic planning discussions and influence product roadmap, investment, and experience direction within assigned areas. Guide designers in discovery, research, concept development, and validation of solutions with users. Foster an inclusive and collaborative team environment that encourages open communication, trust, and continuous learning. Qualifications Bachelor’s degree in User Experience Design, Interaction Design, Graphic Design, Psychology, Computer Science, or a related field. 7+ years of product design and/or user experience design experience, with progressive growth in responsibility and scope. Experience designing SaaS products or other complex, workflow‑driven enterprise software solutions. Healthcare technology, EHR, or other regulated industry experience strongly preferred. 2+ years of people management expe