UI/UX Designer

User Experience Designer GDIT is seeking a User Experience Designer to lead human-centered design for a federal platform modernization program. You will shape how federal analysts, coordinators, and decision-makers interact with a next-generation system - replacing fragmented legacy tools with intuitive, accessible workflows that directly support mission-critical operations. Meaningful work and personal impact as a User Experience Designer will define the experience for federal users who rely on this platform to execute their mission every day. Responsibilities for this position include: • Lead user research, interaction design, and visual design for a platform serving diverse user personas across a federal agency • Collaborate with product managers, engineers, and federal stakeholders to translate complex operational workflows into intuitive, accessible interfaces • Drive design quality as a contractual performance metric - your work directly impacts program success • Utilize iterative, participatory design methods aligned to SAFe sprint cadences and User Validation Events Function/Responsibility includes: • Conduct stakeholder interviews, user requirements analysis, task analysis, conceptual modeling, information architecture, interaction design, and usability testing with federal analysts and decision-makers • Design and specify user interfaces and information architecture for complex operational workflows • Lead participatory and iterative design activities, including observational studies, customer interviews, usability testing, and other forms of requirements discovery • Produce user requirements specifications and experience goals, personas, storyboards, scenarios, flowcharts, design prototypes, and design specifications • Effectively communicate research findings, conceptual ideas, detailed design, and design rationale both verbally and visually to federal stakeholders and engineering teams • Plan and facilitate collaborative critiques and analysis and synthesis working sessions • Work closely with front-end engineers and development teams to ensure design fidelity and that customer goals are met • Participate in User Validation Events (UVEs) at PI completion, incorporating feedback into subsequent increments • Ensure Section 508 / WCAG 2.1 AA compliance across all deliverables • Maintain a scalable design system supporting platform consistency and rapid iteration What you'll need to succeed: • Education: Bachelor's degree in cognitive and/or experimental psychology, human factors engineering, or an engineering-related field (e.g., systems engineering, software engineering, business process engineering) • Experience: 4+ years demonstrated ability to conduct user research, analysis and synthesis, interaction design, and experience measurement activities in support of product development • Strong portfolio demonstrating complex workflow design (data-heavy, multi-step processes) • Proficiency in Figma or equivalent design/prototyping tools • Experience conducting user research and usability testing in federal or regulated environments • Understanding of accessibility standards (Section 508, WCAG 2.1) • Experience working within Agile/SAFe delivery teams with sprint-aligned design deliverables • Security clearance: Active Secret • US citizenship required Preferred qualifications include: • Professional certifications such as Certified Human Factors Engineering Professional, Certified Usability Analyst, or HCD certification • Experience designing for geospatial, scientific/analytical, or technical operations tools • Familiarity with design systems supporting low-code or configurable platforms • Experience with government UX frameworks (USWDS or similar) Location: Remote with periodic on-site (Washington, D.C.) Clearance: Active Secret clearance required