Sourcing Manager, Data Center Services

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: AUSTIN, TX About The Role This role focuses on sourcing and onboarding suppliers globally for Data Center services such as data center field services, IT asset disposal services, network provisioning services, logistics support, rack integration support, and service delivery of infrastructure. You will create sourcing plans for each category and quickly deliver these through supplier capability reviews, pre-qualification and onboarding, and master contract negotiations. It is critical that you identify ways to forge partnerships with new suppliers, evaluate suppliers' performance against clearly defined metrics that you will develop or improve together with internal stakeholders, and balance priorities of both Cloudflare and your suppliers to achieve mutually beneficial outcomes. You will continually monitor the effectiveness of these new partnerships and take appropriate actions to ensure ongoing competitive sustainability of our supplier markets for upcoming projects. Key Job Responsibilities Strategic Sourcing & Category Management Develop and execute global sourcing strategies for data center services categories including data center field services, IT asset disposal, network provisioning, logistics, rack integration, and infrastructure service delivery Build and maintain robust supplier portfolios across multiple geographies to support Cloudflare's expanding data center footprint Conduct comprehensive market research and supplier landscape analysis to identify emerging vendors and benchmark existing supplier performance Supplier Lifecycle Management Lead end-to-end supplier onboarding process from identification through contract execution Perform supplier capability reviews, pre-qualification assessments, and due diligence to ensure vendors meet Cloudflare's technical, operational, and compliance standards Negotiate master service agreements, statements of work, and pricing frameworks that deliver competitive total cost of ownership while maintaining service quality Performance Management & Governance Design, implement, and continuously improve supplier performance scorecards and KPIs in collaboration with internal stakeholders Establish regular business review cadences with strategic suppliers to monitor performance, address gaps, and drive continuous improvement Manage supplier risk assessments and develop mitigation strategies for business continuity Stakeholder Collaboration Partner with Data Center Operations, Infrastructure Engineering, Logistics, and Procurement teams to understand requirements and translate them into sourcing strategies Serve as the primary point of contact for data center services procurement, ensuring clear communication between internal teams and external suppliers Drive cross-functional alignment on supplier selection, performance issues, and contract negotiations Continuous Improvement Monitor supplier market dynamics, pricing trends, and industry best practices to maintain competitive sourcing strategies Identify process improvement opportunities to increase sourcing efficiency, reduce cycle times, and enhance supplier experience Develop and maintain category playbooks, sourcing templates, and negotiation strategies Qualifications Basic Qualifications Bachelor's degree in Business Administration, Supply Chain Management, Engineering, or related field 5+ years of experience in strategic sourcing, procurement, or supplier management, preferably within technology, infrastructure, or related industries Demonstrated experience negotiating commercial agreements and managing supplier relationships end-to-end Solid understanding of procurement processes, including sourcing, contracting, and supplier onboarding Proven ability to develop and track supplier performance metrics and service level agreements Strong project management skills with the ability to manage multiple priorities and deliver results on time Excellent analytical and problem-solving skills with attention to detail Effective communication and interpersonal skills; able to collaborate across teams and influence without direct authority Comfortable working in a fast-paced, global environment with distributed teams and suppliers Proficiency in Google Workspace applications and familiarity with procurement or ERP systems Preferred Qualifications Master's degree in Business Administration, Supply Chain, or related field Professional certification such as CPSM, CPM, CSCP, or equivalent 7+ years of experience in strategic sourcing with direct experience in data center services categories (data center field services, IT asset disposal, network provisioning, logistics, rack integration, or infrastructure service delivery) Proven track record of developing category strategies and driving complex, multi-million-dollar sourcing initiatives from inception to completion Deep familiarity with data center operations and the ability to evaluate technical supplier capabilities against operational requirements Experience working in hyperscale, high-growth technology, or cloud infrastructure environments Advanced skills in total cost of ownership (TCO) modeling, cost optimization, and financial analysis Knowledge of international trade regulations, import/export requirements, and regional compliance standards across multiple geographies Hands-on experience with e-procurement platforms, supplier management software, and procurement analytics tools Experience managing supplier risk assessments, business continuity planning, or disaster recovery programs What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 loca