Sr. Manager of Creative Services & Production

Overview The Sr Manager of Creative Services & Production leads a fully integrated Creative Services and Multimedia team, combining strong creative vision with hands-on execution. This role balances strategic brand leadership with active participation in design, video, content production, and the responsible use emerging AI technologies. The Lead, Creative Strategy & Production owns the end-to-end creative workflow, driving continuous process improvement to deliver high-quality, on-brand work with greater efficiency and consistency. The ideal candidate thrives in a collaborative, fast-paced environment and is equally comfortable generating big ideas, refining design details, shaping visual storytelling, and improving the creative engine that supports the organization. This role is based at our Corporate Headquarters in Ramsey, NJ and follows a hybrid schedule, with onsite work Monday-Thursday and remote work on Fridays. Responsibilities Creative Leadership & Hands-On Execution • Provide creative direction for all brand, campaign, digital, print, and multimedia projects. • Actively contribute to design, visual layout, storyboarding, and video production when needed. • Generate and refine concepts that align with marketing strategies, audience needs, and brand positioning. • Ensure creative deliverables reflect a high level of craftsmanship and attention to detail. • Leverage AI tools to enhance creative ideation, visual exploration, production speed, and content variation—while maintaining brand integrity and human oversight. Team Management & Unified Creative Operations • Lead and mentor a blended team of a Manager, designers and multimedia specialists. • Build a collaborative culture across Creative Services and Multimedia as one integrated team. • Provide clear direction, feedback, and development opportunities to elevate individual and team performance. Process Ownership & Workflow Optimization • Own and continuously refine the creative intake, prioritization, and project management processes. • Implement systems, tools, and SOPs that improve speed, transparency, and quality. • Establish and enforce creative review stages, approval workflows, and version control best practices. • Partner with cross-functional stakeholders to streamline communication, set expectations, and improve alignment. • Identify opportunities to integrate AI-driven efficiencies in asset creation, editing, automation, templating, and content scaling. Brand Stewardship • Uphold and evolve visual brand standards across all channels and assets. • Guide consistent application of brand guidelines in campaigns, digital experiences, events, presentations, and social content. • Ensure messaging and visuals work together to tell compelling, unified brand stories. Multimedia & Content Production • Provide creative direction for photo and video shoots, motion graphics, and post-production. • Oversee production of multimedia assets for marketing, social media, product communications, and corporate initiatives. • Maintain high technical quality across editing, color correction, sound, and visual composition. • Use AI tools to support storyboard development, visual treatments, editing optimization, and asset enhancement—without compromising authenticity or creative integrity. Cross-Functional Partnership • Collaborate closely with Brand, Digital, Product Marketing, Corporate Communications, and Channel Marketing. • Support strategic initiatives with concepts and creative recommendations. • Confidently present creative ideas and rationale to leadership and stakeholders. Qualifications • Bachelor’s degree in Graphic Design, Multimedia, Visual Communications, Marketing, or related field • 8+ years of creative experience with a strong portfolio demonstrating design and multimedia expertise. • 5+ years leading creative teams in an agency or in-house environment. • Hands-On Creative Execution • Process Improvement & Operational Excellence • Creative Concepting & Visual Storytelling • Team Leadership & Mentorship • Strategic Thinking • Collaboration & Stakeholder Management • Technical Proficiency (Design + Multimedia) • AI Literacy & Responsible Innovation • Flexibility, Agility, and Resourcefulness About Us This posting reflects an existing vacancy that we are actively recruiting for. Cette annonce correspond à un poste actuellement vacant pour lequel nous recrutons activement. About Konica Minolta Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta’s 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact,” and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta’s bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN’s MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence’s BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter. Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal. Au sujet de Konica Minolta Solutions d’affaires Konica Minolta (Konica Minolta) a entamé son parcours il y a plus de 150 ans, avec la volonté de voir et de faire les choses autrement. Elle fait équipe avec ses clients pour donner forme à leurs idées en appuyant leur transformation numérique grâce à un riche portefeuille de solutions pour un milieu de travail connecté et futé. Parmi ses technologies d’affaires, on retrouve des services de TI, la gestion intelligente de l’information, des solutions de sécurité vidéo et des services d’impression gérés ainsi que des technologies de bureau et des solutions d’impression industrielle et commerciale. L’année 2025 marque le 20e anniversaire de l’entrée de Konica Minolta dans le marché de l’impression de production; l’entreprise souligne « 20 années d’excellence, d’innovation et de résultats » tout en continuant d’être une figure de proue dans l’impression numérique commerciale. C’est aussi l’année où la marque bizhub de Konica Minolta célèbre ses 20 ans, au cours desquels la gamme a révolutionné la technologie de bureau, redéfini les processus des entreprises, et évolué continuellement pour répondre aux besoins des milieux de travail modernes, mue par les avancées technologiques et la volonté d’innover. Konica Minolta est fière de faire partie du palmarès 2025 des meilleurs grands employeurs d’Amérique de Forbes, d’avoir figuré à plusieurs reprises au palmarès CRN des 500 fournisseurs de services gérés, d’avoir été nommée la marque numéro un en matière de fidélité des clients sur le marché des app