Staff Software Engineer (L4) Data Platform

<div class="content-intro"><p><strong>Who we are&nbsp;</strong></p> <p>At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences.</p> <p>Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.<br><br>We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!</p> <p><span style="color: rgb(255, 255, 255);">.</span></p></div><p><strong>See yourself at Twilio</strong></p> <p>Join the team as Twilio's next Staff Software Engineer on our Data &amp; Analytics Platform</p> <p><strong>Who we are &amp; why we’re hiring</strong></p> <p>Twilio powers real-time business communications and data solutions that help <a href="https://customers.twilio.com/">companies and developers worldwide</a> build better applications and customer experiences.</p> <p>Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support <a href="https://www.twilio.com/company/diversity">diversity, equity &amp; inclusion</a> wherever we do business.</p> <p><strong>About the job</strong></p> <p>We are seeking an experienced Staff Engineer to join our Data Substrate team. In this role, you will be responsible for architecting scalable and reliable data solutions, collaborating closely with cross-functional partners driving technical innovation, and mentoring a team of talented engineers. The ideal candidate will have deep expertise in data systems, strong leadership skills, and a proven track record of delivering complex data projects at scale.<br>&nbsp;&nbsp;</p> <p><strong>Responsibilities</strong></p> <p>In this role, you’ll:</p> <ul> <li>Serve as a subject matter expert in distributed systems, data technologies, with strong software engineering skills&nbsp;</li> <li>Architect and implement scalable and efficient data systems, storage solutions, and processing frameworks using state-of-the-art technologies.</li> <li>Drive technical innovation and research to stay at the forefront of emerging data technologies and best practices.</li> <li>Mentor and coach a team of talented engineers, fostering a culture of technical excellence, collaboration, and continuous learning.</li> <li>Collaborate closely with cross-functional teams to understand business requirements and translate them into scalable and efficient technical solutions.</li> <li>Ensure data quality, integrity, and security throughout the data lifecycle, adhering to industry best practices and compliance standards.</li> </ul> <p>&nbsp;</p> <p><strong>Qualifications&nbsp;</strong></p> <p>Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!</p> <p>&nbsp;</p> <p><strong>Required:</strong></p> <ul> <li>Bachelor's or Master's degree in Computer Science, Engineering, or a related field.</li> <li>8+ years of experience in software development, or a related field.</li> <li>Proven track record of architecting and delivering complex data projects at scale, with a deep understanding of data infrastructure and distributed systems.</li> <li>Expertise in big data technologies such as Hadoop, Spark, Kafka, and other distributed computing systems.</li> <li>Experience designing, building, and operating large-scale systems using AWS technologies.</li> <li>Proficiency in programming languages such as Python, Java, or Scala, with strong problem-solving skills and attention to detail.</li> <li>Experience designing or working with Data Lakehouse architectures, including hands-on experience with Hudi, Iceberg, or Delta data formats.</li> <li>Excellent communication and collaboration skills, with the ability to influence technical decisions and drive alignment across teams.</li> <li>Strong leadership skills, with a track record of mentoring and developing junior engineers.</li> <li>Demonstrated ability to thrive in a fast-paced, dynamic environment and deliver results under tight timelines.<br><br></li> </ul> <p>Desired</p> <ul> <li>Contributions to OSS projects is a bonus</li> <li>Familiarity with data modeling, data warehousing, and ETL processes is a plus.</li> </ul> <p><strong>Location</strong></p> <p>This role will be remote, and based in the United States. This role will be remote but is not eligible to be hired in CA, WA, NY, NJ, PA or CT.</p> <p><strong>Travel&nbsp;</strong></p> <p>We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.</p> <p>The estimated pay ranges for this role are as follows:</p> <ul> <li><span class="collapsed-field-text">$171,120.00 to $213,900.00&nbsp;</span></li> </ul> <p>Applications for this role are intended to be accepted until 8/6/2026, but may change based on business needs.</p><div class="content-conclusion"><p><strong>Twilio thinks big. Do you?</strong></p> <p>We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts.</p> <p>So, if you're ready to unleash your full p