Client Experience Marketing Senior Advisor - Operations, Delivery and Experience

<div class="content-intro"><h3><span style="color: rgb(0, 53, 142); font-family: helvetica, arial, sans-serif;">About Baringa&nbsp;</span></h3> <p>Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding.</p> <p>The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence – all powered by advanced technology, data, AI and digital innovation.</p> <p>Clients value Baringa’s collaborative approach and the way its teams integrate seamlessly – all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors.</p> <p>Certified as a&nbsp;<em>Great Place to Work </em>around the world, Baringa has been recognised by the <em>Financial Times </em>in 22 categories of its UK Leading Management Consultants rankings, and by <em>Forbes </em>for four consecutive years as one of the World’s Best Management Consulting Firms.</p></div><h2><span style="font-family: arial, helvetica, sans-serif; color: rgb(0, 53, 142);"><span data-contrast="none">Our Clients and Marketing team are looking for an experienced Client Experience Marketing Senior Advisor to join the team.</span>&nbsp;</span></h2> <p>Client Experience sits at the heart of this.</p> <ul> <li>Executive Client Networks</li> <li>Signature client experiences</li> <li>Client listening and insight</li> <li>Thought leadership and client storytelling</li> </ul> <p>Its purpose is simple: to build deep, trusted relationships with senior clients — strengthening our position in priority accounts, supporting commercial growth and helping Baringa show up in a more distinctive, bolder way.&nbsp;We're now building on the success of our existing Networks and expanding into new executive communities, creating an exciting opportunity to join a growing team at the centre of Baringa's client strategy.</p> <h3><span style="color: rgb(0, 53, 142);"><span data-contrast="none">What you will be doing</span></span></h3> <p><span style="color: rgb(0, 53, 142);"><strong>Executive client network and experience delivery</strong></span></p> <ul> <li>Leading the end-to-end delivery of Baringa's executive client networks, podcasts and wider Client Experience programmes, ensuring a consistently high-quality experience for clients and stakeholders.</li> <li>Supporting the successful delivery of CEO, COO, CIO and future executive communities, flagship research and signature client experiences.</li> </ul> <p><span style="color: rgb(0, 53, 142);"><strong>Programme delivery and coordination</strong></span></p> <ul> <li>Managing project plans, timelines, dependencies and delivery milestones across multiple programmes and workstreams</li> <li>Coordinating delivery across internal stakeholders, suppliers and agencies</li> <li>Ensuring activity is delivered on time, within budget and in line with agreed objectives</li> <li>Identifying opportunities to improve processes, increase efficiency and enhance programme impact</li> </ul> <p><span style="color: rgb(0, 53, 142);"><strong>Content delivery and activation</strong></span></p> <ul> <li>Coordinating the production, publication and activation of network content, thought leadership and research outputs</li> <li>Managing content delivery timelines, reviews and approvals</li> <li>Supporting the activation and distribution of content across Client Experience programmes</li> <li>Ensuring content is delivered consistently and effectively across channels</li> </ul> <p><span style="color: rgb(0, 53, 142);"><strong>Operational excellence and governance</strong></span></p> <ul> <li>Managing end-to-end operational processes across Client Experience programmes</li> <li>Owning legal, compliance and risk requirements associated with network activity and events</li> <li>Managing supplier, agency and venue relationships, including the V&amp;A partnership and membership</li> <li>Maintaining effective systems, tools and ways of working across the Client Experience function</li> </ul> <p><span style="color: rgb(0, 53, 142);"><strong>Budget, reporting and marketing operations</strong></span></p> <ul> <li>Managing budget tracking and financial administration across Client Experience programmes</li> <li>Managing engagement tracking, reporting and performance measurement</li> <li>Supporting ROI tracking and evaluation across executive communities and experiences</li> <li>Managing audience data, email deployment and marketing operations activity</li> </ul> <h3><span style="color: rgb(0, 53, 142);"><span data-contrast="none">Your skills and experience</span> </span></h3> <ul> <li>Strong experience in client experience, marketing operations, events, programme management or stakeholder engagement, ideally within a B2B or professional services environment</li> <li>Excellent project management skills, with the ability to manage multiple programmes, priorities and stakeholders simultaneously</li> <li>Experience delivering high-quality events, experiences, executive engagement programmes, podcasts or communities</li> <li>Strong organisational skills and exceptional attention to detail</li> <li>Experience managing suppliers, agencies and external partners</li> <li>Experience managing budgets, reporting and operational processes</li> <li>Experience working with CRM, marketing and engagement platforms</li> <li>Strong problem-solving skills and the ability to operate effectively in a fast-paced environment</li> <li>Experience using data and reporting to measure impact and drive continuous improvement</li> <li>A proactive, collaborative and solutions-focused approach</li> </ul> <h2><span style="color: rgb(0, 53, 142);"><span data-contrast="none">What a career at Baringa will give you</span>&nbsp;</span></h2> <h3><span data-contrast="none"><span style="color: rgb(0, 53, 142);">Putting</span> </span><span data-contrast="none"><span style="color: rgb(208, 0, 111);">People</span> </span><span style="color: rgb(0, 53, 142);"><span data-contrast="none">First.</span