Business Development Representative (Outside Sales)

SCOPE: The Business Development Representative (BDR) is responsible for driving revenue growth for JK Moving Services by focusing 60% of their time on generating new business opportunities and 40% on managing and maintaining existing client relationships. The BDR will identify, qualify, and nurture prospects while also providing account management support to ensure client satisfaction, retention, and growth. This dual-focus role supports both the acquisition of new clients and the expansion of services with current clients, directly contributing to the success of the Business Development team. QUALIFICATIONS: · Bachelor’s degree in business, Marketing, Communications, or related field preferred. · 1–3 years of experience in sales, business development, or account management (moving, logistics, or related industry a plus). · Strong communication and interpersonal skills with the ability to build rapport and maintain client relationships. · Self-motivated with a results-oriented mindset. · Ability to manage multiple accounts and projects simultaneously while meeting deadlines. · Familiarity with CRM platforms, pipeline management, and Microsoft Office Suite. · Strong organizational skills with attention to detail and follow-through. DUTIES AND RESPONSIBILITIES: Business Development (60%) · Research, identify, and engage with potential clients through outbound calls, emails, networking, and events. · Maintain a steady pipeline of qualified prospects to meet or exceed team revenue goals. · Support the preparation of proposals, presentations, and other client-facing materials. · Accurately maintain prospect and lead information in the CRM system. · Represent JK Moving Services at trade shows, networking events, and industry functions. · Track personal metrics (outreach, conversion, and booked appointments) to align with company goals. · Collaborate with the Business Development Manager on strategies for target markets and outreach. • Account Management (40%) · Serve as a point of contact for assigned clients, ensuring timely responses and high-quality service. · Build and maintain strong client relationships to encourage repeat business and long-term partnerships. · Coordinate with internal departments (operations, customer service, sales) to address client needs. · Identify upselling and cross-selling opportunities to expand services within existing accounts. · Assist in preparing and delivering client performance reviews and reports. · Monitor client satisfaction and escalate issues when necessary to ensure retention and service quality. · Support renewal and contract discussions under the guidance of the Business Development Manager.