Senior Technology Project & Program Manager

Position Overview Enterprise Legal Management (ELM) Solutions, a line of business in the Legal & Regulatory division, provides a comprehensive suite of tools to address the growing needs of corporate legal operations departments in increasing operational efficiency and reducing costs. The Senior Technology Project and Program Manager is responsible for managing the full lifecycle of global software development projects across multiple product lines using Agile methodologies—including Scrum and SAFe—to ensure program success by coordinating cross-team activities, tracking project details, identifying risks, and providing visibility to executives and stakeholders. Key Responsibilities • Manage projects to deliver on time according to scope and stakeholder expectations. • Communicate business needs clearly to assist with decision-making and prioritization. • Track staff allocations for internal and third-party teams. • Manage third-party development partner relationships. • Escalate blocking issues and delays promptly. • Collaborate with globally distributed software development teams. • Facilitate deliverable reviews at regular intervals. • Apply and enforce project management and Agile development standards. • Act as Agile coach and mentor to teams. • Continuously improve project management and Agile processes. • Manage metrics, reporting, and time management system data. • Raise and escalate issues, risks, and concerns as appropriate. • Direct and prioritize work of implementation teams and oversee contractors/vendors. Required Qualifications • Bachelor's degree in Computer Information Systems or a related field. • Minimum 5 years managing Agile enterprise software development projects globally. • Agile and SAFe certification required; PMP a plus. • Experience with SDLC and full program lifecycle. • Strong organizational, communication, and interpersonal skills. • Ability to collaborate across geographically and functionally diverse teams. • Experience in matrixed organizations a plus. • Strategic thinker with a passion for innovation. • Ability to travel domestically and internationally (up to 15%). Interview Practices To maintain a fair and genuine hiring process, all candidates are asked to participate in interviews without the assistance of AI tools or external prompts. The interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we get to know you—not a digital assistant. As such, we request the removal of virtual backgrounds and the inclusion of in-person interviews. Please note that the use of AI-generated responses or third-party support during interviews may result in disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $114,750 - $160,450