Sales Development Representative

<div class="content-intro"><p>GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values&nbsp;and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p> <p>*<em>Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</em></p></div><h2><strong>An overview of this role</strong></h2> <p><span style="font-size: 10pt;">This position is 100% remote and will be based in the UK, Ireland, Germany, the Netherlands</span><br><br>GitLab is looking for an enthusiastic and strategic Sales Development Representative (SDR), to join our growing Revenue Marketing team. As a SDR at GitLab, you get the opportunity to lead the initial outreach to targeted accounts working in conjunction with the Field and Digital Marketing teams. In this role you will leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab’s value. You will be responsible for generating qualified meetings and pipeline for GitLab's Sales organization.</p> <p>Don’t have a ton of knowledge about GitLab yet? Don’t worry. We have an extensive onboarding and training program at GitLab and you will be provided with necessary DevOps and GitLab knowledge to fulfill your role.</p> <h2><strong>What you'll do</strong></h2> <ul> <li>Effectively manage inbound lead flow</li> <li>Conduct high-level discovery conversations in target accounts</li> <li>Meet or exceed SDR sourced Sales Accepted Opportunity (SAO) volume targets</li> <li>Collaborate with and leverage teammates to develop targeted lists, call strategies, and messaging to drive opportunities</li> <li>Utilize business and industry knowledge to research accounts, identify key players, generate interest, create/identify compelling events, and develop accounts</li> <li>Work to have a variety of touches (call, email, social, etc.) on all leads in your assigned territory using Outreach.io</li> <li>Manage, track, and report on all activities and results using Salesforce</li> <li>Participate in documenting all processes in the GitLab handbook and update as needed with your Sales Development Manager</li> <li>Act as a mentor for new SDR hires in helping them navigate their key accounts</li> </ul> <h2><strong>What you'll bring</strong></h2> <ul> <li>Positive and energetic phone skills, excellent listening skills, strong writing skills</li> <li>A self-starter with a track record of successful, credible achievements</li> <li>You share our values, and work in accordance with those values</li> <li>Knowledge of business process, roles, and organizational structure</li> <li>Determined personality with a desire to grow and win</li> <li>Passionate about being a part of GitLab’s journey</li> <li>Proficient in using Salesforce</li> <li>Previous tech industry experience or experience in sales development, marketing and/or sales is a plus</li> <li>Eagerness to grow professionally with best-in-class <a href="https://about.gitlab.com/handbook/marketing/sales-development/tanuki-tech/#tanuki-tech">onboarding program</a>, support across the business and eligibility for promotion into an outbound role after 12 months as a successful SDR</li> <li>Globally we require excellent written and spoken English which is our company language</li> </ul> <div class="c-message_actions__container c-message__actions">&nbsp;</div> <div><span style="font-size: xx-small;"><span style="color: white;">Remote-Global</span></span></div><div class="content-conclusion"><h4><strong>How GitLab Supports Full-Time Employees</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/time-off-and-absence/time-off-types/#flexible-paid-time-off-pto">Flexible Paid Time Off&nbsp;</a></li> <li><a href="https://handbook.gitlab.com/handbook/company/culture/inclusion/tmrg-tmag/">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental Leave</a>&nbsp;</li> </ul> <p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p> <hr> <p><strong>Country Hiring Guidelines: </strong>GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp;</p> <p><strong>Privacy Policy: </strong>Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us.</p> <p>GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement ar